Warranty Policy

Standard One-Year Limited Warranty

We stand behind the quality of our products. Most items purchased from us come with a one-year limited warranty starting from the original date of purchase.

During the warranty period, we will repair or replace—at our discretion—any product that proves to be defective in materials or workmanship under normal use. Replacement items may be new or refurbished, depending on availability.

This warranty covers:

• Manufacturing defects
• Component failures under normal use
• Problems occurring despite proper installation, operation, and maintenance

This warranty does not cover:

• Damage caused by misuse, accidents, negligence, or unauthorized modifications
• Normal wear and tear
• Cosmetic damage that does not affect product functionality
• Damage caused by improper installation or handling
• Consumable parts (if applicable), such as batteries or accessories

To submit a warranty claim, please provide:

• Proof of purchase
• Description of the issue
• Photos or videos showing the defect (if applicable)

Please contact our support team at support@joytutus.com for assistance.

Special Products

Some products may have warranty coverage that differs from our standard one-year warranty. For these items, specific warranty terms will be clearly stated on the individual product page. Please refer to the product listing for details before purchase.

Limitation of Liability

Our liability is limited to the repair or replacement of the defective product. We